Member & Client Resources

Member Resources


Members Make the Repository a Success

The HDIRS team provides services, tools, and resources exclusively to members and clients to support their efforts in delivering high quality patient care. By uploading to a repository consistently and accessing existing images and reports prior to ordering new studies, HDIRS’ hospital members and independent health facility clients are transforming healthcare.

HDIRS is grateful for the persistent use and support of the repository. Please contact us if there’s anything we can do to make interacting with the repository more productive.

Female doctor working with x-ray machine

News for Members and Clients

HDIRS Launches New Website

On April 26, 2018, HDIRS launched a fresh, new website. The new site is designed to support and reflect the activities of HDIRS- and GTA West DIR-connected hospitals and independent health facilities. Content includes a regularly updated map of contributing sites and news on the latest HDIRS projects (e.g., peer review as a shared service). HDIRS plans to layer on additional interactive website content and features over time. The new website demonstrates HDIRS’ commitment to facilitating better collaboration among health service providers.

Helpful Links for Members and Clients

Training

HDIRS’ online training materials are updated frequently and may be useful when adding new staff, upgrading systems, or refreshing procedures. Contact us for a training account.

Service Desk

The HDIRS service desk team is in the office on Monday to Friday from 8:30 a.m. to 4:30 p.m., excluding statutory holidays. Emergency support is available 24x7x365.

Contributing Sites

Over 100 hospitals and IHFs upload studies to the repositories.

A DIR Glossary

Those new to diagnostic image sharing may find HDIRS’ glossary useful.

Services, Tools, and Resources for Members and Clients

  1. Storage Icon

    Image Publishing and Storage

    HDIRS stores images and reports that may lead to a more complete, longitudinal view of a patient’s DI history.

  2. Image Archiving Icon

    Image Archiving and Retrieving

    HDIRS ensures secure, long-term storage of exams sent by member hospitals that are required for future reference and retrieval to the originating site.

  3. Viewer Provisioning Icon

    Viewer Provisioning

    HDIRS provides a zero-footprint viewer (requires no local installation) to allow authorized users to review a patient’s DI exam stored within the repository for non-diagnostic purposes. Users receive a valid user account, and HDIRS helps to administer those accounts.

  4. Foreign Exam Management Icon

    Foreign Exchange Management (FEM)

    This HDIRS-provided service allows clinical users to access and view foreign prior exams directly from the local PACS (without the use of a separate viewer) to assist with patient diagnosis.

  5. DI Connectivity Icon

    Diagnostic Imaging Common Service (DI CS) Connectivity

    HDIRS acts as a conduit and gateway to share member sites’ images and reports with the provincial Diagnostic Imaging Common Service (DI CS) provided by eHealth Ontario.

  6. PAC Migration Icon

    Migrations and PACS Upgrade Support

    HDIRS helps members and clients ensure continued DIR connectivity in evolving IT environments. HDIRS assists organizations that are replacing or upgrading their local Picture Archiving and Communications Systems (PACS), Health Information Systems, or Electronic Medical Record Systems by validating and testing publishing, archiving, FEM, eHealth Ontario’s Diagnostic Imaging Common Services features, and connectivity.

  7. Data Quality Icon

    Data Quality Support (PACS Administrative Access)

    HDIRS provides technical, navigation, and login support to PACS administrators who require access to the DIR administrative tools to correct PACS and imaging data and to confirm the successful transfer of exams to the DIR.

  8. Peer Review Services Icon

    Peer Review as a Shared Service

    HDIRS is constantly exploring and piloting new imaging-related services to lighten the burden for members and clients, including disaster recovery, decision support, dose monitoring, other image types. HDIRS is now offering peer review software as a service to member hospitals.

  9. Service Desk and Technical Support

    The HDIRS service desk addresses questions, projects of all sizes, and emergencies.

  10. Clinical Workflow Icon

    Clinical and Workflow Support

    HDIRS’ clinical lead relies on resources such as the Clinical Advisory Committee to examine and resolve workflow concerns on behalf of the entire member and client base to ensure smooth, fair, and consistent use of the DIR.

  11. Report Analysis Icon

    Reporting and Analysis

    HDIRS prepares high level, aggregate, repository-related reports for a variety of stakeholders.

  12. Member Training Icon

    Member Training

    HDIRS provides training materials for new health service providers involved in uploading DI to the DIR upon request.

HDIRS publishes a quarterly online newsletter for members and clients.
The newsletter provides details on HDIRS’ services and initiatives and describes innovative ways to use the DIR.

Sign up to receive the HDIRS newsletter!